I'm disabled and I was forced to take my life into my own hands just to exit West Street Car Park in Blackpool

“Thankfully, we got down without any vehicles needing to get out...”

A disabled Blackpool woman was forced to turn to desperate measures when she found the lift was out of action at a town centre car park.

Dorothy Jones, of Bond Street in South Shore, needs a mobility scooter to get around and had been driven by a friend on a rare shopping trip into town.

When they realised after paying for their parking that six flights of stairs were the only way down to the street, Dorothy rode her mobility scooter down the vehicle exit ramp, with her friend keeping a close eye out for any vehicles behind them.

Dorothy Jones after making her way down the car park ramp.placeholder image
Dorothy Jones after making her way down the car park ramp. | Iconic Media

Dorothy’s danger ride came as Blackpool Council, which operates the car park, revealed that it is likely to be another two months before the lift, last in use in early May, is back available.

A council spokesperson confirmed to The Gazette that it is likely to be mid-September before the lift access is restored, meaning the stairs are the only option through the entire school summer holidays.

The spokesperson said: "The council has commissioned works to repair and modernise the lift at West Street car park. The works are expected to start in mid-August and will take around a month to complete."

Dorothy Jones at West Street car park, with the lift closure warning sign behind her.placeholder image
Dorothy Jones at West Street car park, with the lift closure warning sign behind her. | Iconic Media
Support your Blackpool Gazette and become a subscriber today

Enjoy unlimited access to local news, the latest football stories and new puzzles every day

With a digital subscription, you can see fewer ads, enjoy faster load times, and get access to exclusive newsletters and content. Click here to subscribe

The car park, behind the town hall and close to the promenade and prime attractions including the Grand Theatre and the Winter Gardens, was last restored to use on May 6 - for a single day - after previously being out of use for several weeks.

A sign at the vehicle entrance advises drivers of the closure and recommends Talbot Road multi-storey as an alternative - as do signs next to the lift on the landings.

But Dorothy claims that is not adequate warning and has called for notices regarding the closure at the pay machines.

“That sign at the entrance is so easily missed,” she said. “There needs to be some kind of warning to people where the pay machines are, so they have the option of driving out again if need be.

West Street car park lift with warning signs on the landings.placeholder image
West Street car park lift with warning signs on the landings. | Iconic Media
Don’t miss the latest news and headlines from the Blackpool Gazette

All the latest news direct to your inbox

“We had parked up and paid and then found the stairs were the only way down unless I went by the ramp.

“Thankfully, we got down without encountering any vehicles but clearer signage would have made that unnecessary.”

The car park has 177 car parking spaces, with nine blue badge spaces for people with limited mobility.

News you can trust since 1873
Follow us
© 2026 Iconic Media Group Ltd. All rights reserved.Cookie SettingsTerms and ConditionsPrivacy notice