Concerns over rehab centre on Prom addressed

Ocean Recovery and Wellness Centre, based at The Gables on Queen’s Promenade, was visited unannounced recently after the Care Quality Commission (CQC), pictured right, found several failings last March.

Requirements on two warning notices had been met, and ‘significant changes’ had been made, the CQC’s report said, with risk now being ‘effectively managed’.

The service provides 24-hour care and has 18 beds over three floors, though it only admits 12 clients at once. It accepts nationwide referrals for those over 18.

On its website, it said its centre ‘is set out in a way which promotes recovery in a tranquil setting’.

The CQC’s report said: “Following our inspection in March 2017 there were concerns related to safe care and treatment. We found the service did not properly assess, mitigate, and manage risks to clients undergoing a detoxification programme.”

New risk assessments have been introduced, staff had been trained, and risk management plans put in place, the report added.

Whereas last year inspectors found prescription and medicine records had not always been completed properly, this time they found paperwork to be in order.

And where there were concerns about the ‘failure to effectively monitor the physical health and withdrawal symptoms of clients’, new guidance and training had been introduced.