The latest survey consisted of around 2.56 million questionnaires sent out to patients aged 16 or over registered with GP practices in England, from January 2 to March 25.
699,790 patients completed and returned a questionnaire, resulting in a national response rate of 27.3%.
Patients were asked about the time between contacting their practice and their appointment taking place.
27.1% had an appointment on the same day, 7.8% the next day, 21.9% a few days later, 20.8% between a week or two later, 12.4% more than two weeks later and 9.9% couldn’t remember.
When patients were asked how they felt about the wait for their appointment, nearly two-thirds (65.9%) said “it was about right”.
89.9% of patients said that their needs were met at their last appointment.
We ranked the top 15 in and around Blackpool by the percentage of people who rated the service as good or very good:
1. Arnold Medical Centre
St Anne’s Road, Blackpool, FY4 2EF | Of the 123 people who responded to the survey, 93% described their overall experience of this GP practice as good. | Google
2. Beechwood Surgery
Old Bank Medical Centre, 155 Victoria Road East, Thornton Cleveleys, FY5 5HH | Of the 105 people who responded to the survey, 90% described their overall experience of this GP practice as good. | Google
3. Stonyhill Medical Practice
South Shore Primary Care Centre, Lytham Road, Blackpool, FY4 1TJ | Of the 92 people who responded to the survey, 88% described their overall experience of this GP practice as good. | Google
4. Mountview Practice
Health and Wellbeing Centre, Dock Street, Fleetwood, FY7 6HP | Of the 129 people who responded to the survey, 87% described their overall experience of this GP practice as good. | Google
5. The Village Practice
Thornton Medical Centre, Church Road, Thornton-Cleveleys, FY5 2TZ | Of the 110 people who responded to the survey, 87% described their overall experience of this GP practice as good. | Google
6. Newton Drive Health Centre
Newton Drive Health Centre, Newton Drive, Blackpool, FY3 8NX | Of the 110 people who responded to the survey, 86% described their overall experience of this GP practice as good. | Google