'After 11 amazing years, I'm stepping away' - Buttermilk owner announces shop closure

A popular Blackpool sweet shop is set to close its doors after more than a decade in business, as owner Michelle announces plans to spend more time with her family.

A much-loved Blackpool confectionery business will close its shop doors next month after 11 years serving customers in the town.

Helen Ward, owner of Buttermilk, announced the decision in an emotional message to customers, revealing that the shop will close on July 2.

Describing the move as one made with “mixed emotions”, she thanked the many customers who have supported the business since it first opened, saying many had become close friends over the years.

Highfield Road, Blackpool, FY4 2JE | 4.7 out of 5 (91 Google reviews) | "Had a gorgeous afternoon tea for two. The sandwiches and cakes were delicious."placeholder image
Highfield Road, Blackpool, FY4 2JE | 4.7 out of 5 (91 Google reviews) | "Had a gorgeous afternoon tea for two. The sandwiches and cakes were delicious." | Google

She said: “It’s with mixed emotions that I share this news: after 11 amazing years, I’ve made the hard decision to close Buttermilk’s doors on 2nd July.

“This journey has been nothing short of incredible. Along the way I’ve met so many wonderful people, made amazing friends and honestly, some of you feel far more like family than customers. You’ve been the heart of this shop, and every day has been brighter because of you.

“Now, it’s time for me to step back and spend more precious moments with my own family something I’ve been looking forward to for a while. To every single person who has supported me over the last 11 years thank you. Thank you for every visit, every kind word, every recommendation, and every memory.

“I will cherish them all forever.Here’s to the next chapter and to many more sweet times ahead!”

Helen said the decision had been driven by a desire to spend more time with her own family after more than a decade of running the business.

However, she reassured customers that they will still be able to enjoy their favourite sweet treats, with The Buttermilk Bake Shed remaining open.

The change will also allow her to spend more time baking from home and continue supplying the products customers know and love.

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She thanked supporters for every visit, recommendation and kind word over the years, adding that she would cherish the memories made through the business.

The announcement has prompted messages of support from customers, many of whom shared their sadness at the shop’s closure while wishing Michelle well for the future.

Buttermilk will officially close its shop on July 2, marking the end of an 11-year chapter for the popular local business.

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