Furness Building Society scoops customer service award for sixth year running
Furness Building Society has won the coveted ‘Best Building Society Customer Service’ award at the Personal Finance Awards for the sixth year running.
Hosted by The Money Pages and voted for by the UK public, the Personal Finance Awards have long been considered a benchmark for excellence in the UK's consumer finance market.
The 28th annual awards ceremony, held on 2 December 2025, recognised the exceptional contributions made by UK firms to the financial community
Furness Building Society’s consistent recognition at the awards is testament to its unwavering dedication to members and customers during a year which has seen the society transform its entire branch network across Lancashire and Cumbria.
Simon Broadley, Chief Executive at Furness Building Society commented: “Winning this award is an incredible honour and a reflection of the commitment our colleagues show to our members every single day. To be recognised once again for the quality of our customer service means a great deal because these awards are voted for by the public. It reinforces that our continued investment in our branches, our people and our products is making a real difference to the communities we serve across Cumbria and Lancashire. We’re deeply grateful to everyone who voted for us.”