No end to mobile mishaps

Dave Pope who has suffered ongoing problems with his mobile phone provider.
Dave Pope who has suffered ongoing problems with his mobile phone provider.
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A company boss today called for a leading phone provider to tackle network problems across Blackpool – claiming it is affecting his business.

Self-employed Dave Pope, 32, works in marketing and requires his mobile for his business to be a success.

However, he claims there have been signal problems with EE in Blackpool for more than three weeks and has resorted to lobbying the company through Twitter in a bid to see the issues rectified.

He said: “The fault common with everyone is a data connection.

“It routinely cuts off and nine times out of 10 you can’t connect to the internet or update Facebook, and for someone who does a lot of marketing on social networking sites, it’s an ongoing inconvenience.

“I do a lot of marketing but it’s affecting my relationship with businesses and it has a direct impact on me.”

Mr Pope, from Marton, says he spends hundreds of pounds on marketing and is constantly using his mobile to check on deals and update websites with businesses in the resort.

The technical problems have been acknowledged by EE, who are working on fixing the problem. But Mr Pope says he is still waiting on the connection to be restored.

He added: “Everyone is concerned with the same thing.

“I haven’t had anything back from EE that’s consistent.

“They’ve got engineers working on it and they are aware of it, but I haven’t had a date about when it’s going to be fixed.”

Other Blackpool residents have also experienced difficulties.

Chloe Atkinson, 22, a junior accountant from Layton, pays EE £80 a month for two phones and claims she is constantly having problems.

She said: “I’ve been having problems for the last three weeks.

“It gives me no 3G signal whatsoever or flicks on and off and can only access it when I go home and connect to the internet.

“I’m paying my side of the contract and they are not providing what I pay for.”

A spokesman for EE said the company is currently investigating the issue.

He said: “We’re aware of a technical fault affecting service in the Blackpool area and we’re working to fix this as quickly as possible.

“We apologise for any inconvenience caused.”

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