Home failed to protect clients

The Majestic care home, Queens Promenade, Bispham.
The Majestic care home, Queens Promenade, Bispham.
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A HEALTH watchdog has slammed a Blackpool care home for failing to protect its patients.

The Care Quality Commission has demanded immediate improvement at the Majestic Care Home, Queens Promenade, Bispham following an unexpected visit earlier this year.

And has warned owners Sunshine Care Homes Ltd, it must make urgent improvements or face further action.

Sue McMillan, regional director of CQC in the North West region said: “Clearly there are systemic problems at the home, elderly and frail residents require medicines to be given in a timely and appropriate manner.

“It’s vital people are given the right medications, at the right time and in the right doses, this is not what our inspectors found during their visit.”

But owner Jay Chohan says when inspectors visited the home, improvements were already in the pipeline.

He said: “We have been in constant contact with the inspector since his visit and have addressed the issues raised. We were having difficulties with our medicine suppliers but have since changed to Boots.

“We receive our medicine much quicker and have given full training to the staff. We’re expecting another visit in the coming weeks and I’m sure we’ll meet standards.”

Bispham councillor Don Clapham, said the concerns expressed by the health regulator were “distressing”.

He added: “These issues have got to be rectified immediately.”