A new campaign has been launched to educate the public about what happens when they dial 999 and ask for an ambulance.
Under the North West Ambulance Service (NWAS) project, the public will ‘meet’ different representatives of the service.
The initiative aims to educate the public about the changing role of the ambulance service and, how it no longer simply sends ambulances to all incidents or takes every patient to the emergency department.
Representatives will each take part in activities including live Twitter Q&A sessions, roadshows and short films.
The project will see a different person featured each month over the next six months and members of the public will be able to contact them through Twitter and at the roadshows, the details of which have yet to be announced.