Complaints against Lancashire Constabulary have fallen, according to new figures.
The Independent Police Complaints Commission’s statistics for 2010/11 showed the constabulary recorded 807 complaints against its officers – a drop of 15 per cent on the previous year.
But the IPCC described the fact it upheld nearly 60 per cent of appeals it received against the force’s decision not to record complaints as ‘unacceptable’.
More than 6,000 people made an appeal to the IPCC as they were unhappy with the way their complaint had been handled by the constabulary and in 1,200 cases it was because the force had not recorded it. The IPCC found in favour of the complainant in more than 600 cases.
Deborah Glass, IPCC deputy chairman, said: “I’m disappointed to see a year-on-year increase in the number of people who have contacted us to say their complaint was rejected by their local police force and it’s completely unacceptable in six out of 10 cases we’re finding this to be the case. This is not only of great frustration to the people who should have had their complaint recognised, accepted and dealt with properly at a local level, but a waste of time and resources.”
IPCC Commissioner Naseem Malik added: “A fall of 15 per cent in 2010/11 is positive and I hope reflects improvements in the interaction between the police and the public.”