Caroline’s reward for sunniest smile

Caroline Murray of Blackpool Zoo employee of the season
Caroline Murray of Blackpool Zoo employee of the season
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A catering assistant at Blackpool Zoo is off to Spain – after being crowned Employee of the Season.

Caroline Murray, who has worked at the zoo for seven years, won the award after receiving the most votes in the company’s SMILE customer service scheme.

Visitors fill out SMILE cards after their day out and nominate who they feel provided them with outstanding customer service.

Caroline received more votes than any of the other 80 staff during the 2012 season.

Managing director Darren Webster presented Caroline with a certificate as well as flights, accommodation, spending money and tickets to any of the attractions that are owned by the zoo’s parent company, Parques Reunidos.

Caroline said: “I could not believe it when Darren called my name out.

“I love working at Blackpool Zoo and I really feel part of a fantastic team. I am going to use my prize to treat my mum to a holiday in Madrid to thank her for everything she has done for me over the years.”

Mr Webster said: “It is always a pleasure to see Caroline at work as you can see that she really enjoys her job.”

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