One of Blackpool’s most senior checkout operators carried out the official relaunch of her her store after a £1m revamp.
Norma Warrilow, 76, cut the ribbon to mark Blackpool’s Morrisons store having undergone a makeover following suggestions put forward by shoppers and the store’s staff.
The newly-revamped Squires Gate store was completed after 12 weeks of intensive works, staying open throughout. Workmen could be seen on the roof during much of that time carrying out improvements to the store’s refridgeration equipment.
Morrisons asked customers what changes they wanted to the store and they were told it had to be simpler for families to get around and needed a greater choice of hot takeaway foods. Morrisons has improved the layout of the store, widening aisles and created a new Fresh to Go range in the store.
After listening to customers, the range of changes in store included:
A large new fresh food takeaway section at the store entrance with pizza slices, hot soup and sandwiches and freshly ground coffee on offer.
Doubling the Nutmeg children’s clothing range because of the number of young parents in the area;
The customer cafe has also been given a makeover with casual dining tables, soft seating areas, freshly ground coffee machines and a Big Red Bus kids meal station;
The store has also installed free Wi-Fi for customers who want to browse, tag and tweet as they shop; and
In addition, the petrol station has also undergone a refurbishment as part of the works and the car park landscaped.
Store general manager Andrew Kendall said: “I would like to thank our customers and our staff whose comments have helped us make a store that suits their needs.
“It’s great to still be part of the community after 22 years and give our loyal shoppers something new.”
He said he was delighted that the store’s oldest colleague, 76-year-old checkout operator Norma Warrilow, had the honour of cutting the ribbon during a re-launch event.
Norma joined the store in 1998, serving customers for 17 years.