Blackpool hotel owners warned over bogus claims

Hotels and guest houses in blackpool area being warned over firms claiming to be supported by Stay Blackpool
Hotels and guest houses in blackpool area being warned over firms claiming to be supported by Stay Blackpool
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Hoteliers in the Blackpool area being warned to be on their guard after owners have been approached by callers claiming to represent the resort’s hotel owners’ group.

Stay Blackpool has sent out an alert to its members telling them to watch out for one company recruiting for a new mobile phone app and another seeking customers for energy supplies.

Both have been suggesting they are endorsed by Stay Blackpool but the hoteliers group said they were not and have complained to Trading Standards about the approaches.

The warning sent out said; “Some of our membership have been in touch with us and it seems we have a company in town called “Blackpool Life” promoting a new app that is being launched this autumn in conjunction with the illuminations period.

“They claim they are making a new app for Blackpool and are looking for 20 hotels and guest houses to appear on it.

“The salesman claims this is being promoted by Stay Blackpool and they have a facebook page called Stay Blackpool. Even his business card states Stay Blackpool on it (albeit in very small print). They are not.

“If you are contacted by this company selling a new app and they claim it’s backed and promoted by us, be careful before signing up for anything and if you proceed do so with extreme caution.”

Claire Smith, from Stay Blackpool, said: “This is not on. They cannot purport to be supported by us, it is a misrepresentation. The Blackpool Life salesman even had Stay Blackpool on his business card.

“We spoke to them and they backtracked and said they only got telephone numbers to contact from our website but it is wrong and we don’t want anyone to be fooled and hand over hard-earned money.

“We have reported it to Trading Standards.

“Another concern we have is that hoteliers get confused thinking this is the “Blackpool Experience app” that was launched last year supported by StayBlackpool and the Illuminations Department.”

She added: “The StayBlackpool Board members know anything about either company, they may have a perfectly good product for all we know but they are nothing to do with us and therefore we are most certainly not recommending or supporting in any way.”

Coun Gillian Campbell, cabinet member for housing, public safety and enforcement, said: “We have received reports to our Trading Standards team about the Blackpool Life app and are monitoring the situation. Anybody who has similar concerns can contact us on 478375.”