Rethink call over airport queueing

Passengers queue to check-in for the Tenerife flight
Passengers queue to check-in for the Tenerife flight
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BLACKPOOL airport has been urged to re-think the process by which passengers have to queue to pay a £10 travel charge.

Former Blackpool Council licensing chairman Coun Henry Mitchell said it was wrong for people to have to queue to check in their luggage, and then again to pay their Airport Development Fee (ADF).

He says bosses at the Squires Gate airport should consider more convenient ways of enabling travellers to pay the fee.

Coun Mitchell was travelling to Palma in Majorca when he says he was faced with a long queue.

He said: “I don’t mind paying the ADF but there should be an easier system.

“You had to queue up to check in for your flight and then queue up to pay your fee which is very inconvenient especially if you are travelling alone.

“Why don’t they take it at the point of sale or find a better way of doing it? It should be more streamlined.

“I’m concerned people using the airport get the best service possible.”

Passengers receive free parking in return for the ADF which is ploughed back into improving the airport.

Airport spokesman Sue Kendrick said there were two kiosks in the departure terminal where people can pay their ADF fee, but they can also pay up to six months in advance of their journey.

She said: “It is a very straight forward and quick process but people can come along to the airport, park for 10 minutes for free, and purchase their ADF ticket six months in advance.

“Taking the charge online is something we will look into in the future but it doesn’t warrant it at the moment because passenger numbers mean the process is quick and easy.”