Police have dropped their investigation into a Blackpool care home that was at the centre of a social media storm when pictures of an elderly woman who injured herself falling in her room went viral online.
St Stephen’s Nursing Home, in North Shore, is being investigated by social services and the Care Quality Commission, following the incident earlier this month.
But Lancashire Police said its own inquiries found “no evidence” of any criminal wrongdoing.
Relatives of Gladys Millard posted pictures of her bruised face on Facebook, which were shared thousands of times.
The 89-year-old – who has been prescribed warfarin, which makes bruises appear worse than normal – suffered a head injury when she fell in her room.
An alarm that should have alerted staff to the fall did not activate – but bosses, who hit out at the “unfair” criticism they have faced online, say it was working.
The backlash on Facebook sparked a joint investigation into why the alarm did not activate.
In a statement issued shortly after the incident, on September 6, bosses at the home, on St Stephen’s Road, said they were co-operating fully with the inquiry.
A spokesman added: “It’s unfair to face trial by social media without any right to reply, however the investigation will set the record straight in reporting on the actual facts around this incident.”
A Lancashire Police spokesman said: “A police investigation into injuries suffered by an 89-year-old lady at a care home at North Shore earlier this month has been concluded with no evidence of any criminality.
“The injuries were reported to the police who carried out an investigation, but no evidence was found to suspect assault or neglect and every indication suggests that the lady suffered a fall.
“The family have been informed of the outcome.
“Further inquiries into this matter will now be led by Adult Social Care and the Care Quality Commission.
“If any new information does come to light which requires our involvement then, of course, we will look into it.”