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How to install your digibox
IF you choose to get digital TV through an aerial – Freeview, Top Up TV, or BT Vision – it's reasonably straightforward to connect the digital box yourself.
The illustration on the right shows you how.
First, make sure your TV is unplugged from the electricity supply and don’t switch the supply back on again until all the equipment is reconnected.
Once the TV is disconnected, plug in any scart and aerial cables needed and then reconnect your equipment to the mains.
Finally, turn on your TV and then your digital box.
You may now be prompted by your box to scan for digital channels.
If so, simply follow the on-screen instructions.
If not, follow the instructions that came with your equipment to tune into digital channels.
You’re now ready to enjoy digital TV.
How to retune your digital box or digital television
Viewers watching Freeview, Top Up TV or BT Vision will need to a full retune their equipment at both stages of switchover in order to continue receiving services.
Retuning is also required from time to time to access new channels as they become available.
To do a full retune your Freeview, Top Up TV or BT Vision equipment, follow these steps (these instructions are a guide only as each product works slightly differently).
1. Switch on your digital box or digital television
2. Press ‘menu’ on the remote control
3. Select ‘set up’ or ‘installation’ option
4. Select ‘first time installation’ option (sometimes called ‘factory reset’, ‘full retune’ or ‘default settings’)
5. Press “OK” if your equipment asks if you want to delete all your channels - don’t worry this is normal.
6. Channels will be automatically installed. This may take a few minutes, and your equipment may shut down and restart.
The Digital UK website has a short video showing you how to retune, and specific re-tuning instructions for the most popular Freeview products.
Go to digitaluk.co.uk/retuning
After a retune, if you are not receiving your preferred regional service, or are seeing channels from a different region (e.g. BBC or ITV Wales), you are likely to find your preferred services further down the channel list.
If you want to make your preferred services easier to find, you can either use the ‘favourites’ list, ‘channel settings’ or ‘edit channels’. See your instruction manual for more details. If you find you are missing some channels or your equipment has stopped working, visit digitaluk.co.uk/retuning for more information.
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Saturday 26 May 2012
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