Sponsored by
Disabled pensioner's 18-30s hell
A DISABLED Fylde pensioner today blasted a top travel agent after they sent her on a "nightmare" holiday to notorious 18-30s' party resort Magaluf.
Margaret Busby, 63, said rather than the "nice and peaceful" holiday she requested, her stay at the Fiesta Jungla involved round-the clock parties, uncontrollable teenagers and boozed up revellers having sex in the swimming pool.
It is a shame the Bispham pensioner did not do her research.
The hotel is described on holiday-rating website Trip Advisor as "a 24/7 party place", "the hotel that never sleeps", "crazy" and "like a youth hostel with no rules".
Mrs Busby, who requires a wheelchair or walking sticks to get around, says she relied on the expertise of local travel agents Co-Op Travel to select her holiday.
While she admits she was told when she booked the 300 per-person trip at Co-Op's branch at Asda, in Marton, it was a "Thomson freestyle" holiday, she says it was not explained to her what that entailed.
Mrs Busby described her holiday in the Majorcan resort as "the holiday from hell" and has now made an official complaint.
She said: "It was atrocious. The hotel was called Fiesta Jungla and it was like a jungle.
"There was loud music playing all the time, it was so loud you couldn't speak above it. You could hear it everywhere – including in your room."
A spokesman for Co-operative Travel insisted the firm had informed the pensioner what sort of hotel she would be staying at.
He said: "Mrs Busby came in to our branch having seen a window offer.
"At the time of booking our consultant advised her the property was classed as young and lively, and it was further explained this meant it would be busy, noisy, and largely populated by young people.
"We offered Mrs Busby a number of other options, but all of these were deemed to be too expensive, and she was insistent we book the original holiday she had requested."
FOR THE FULL STORY SEE SATURDAY'S GAZETTE.
Email to a friend
Print this page
Looking for...
Featured advertisers
Jobs
Search for a job
Motors
Search for a car
Property
Search for a house
Weather for Blackpool
Saturday 26 May 2012
Today
Sunny
Temperature: 13 C to 27 C
Wind Speed: 20 mph
Wind direction: East
Tomorrow
Sunny
Temperature: 13 C to 25 C
Wind Speed: 15 mph
Wind direction: East
