FAMILIES have lost thousands of pounds after travel firms in Poulton disappeared overnight.
Cute Little Frog Ltd which traded as Worldwide Reservations, and another firm, European Vacations Ltd, were operating from Poulton Industrial Estate, off Garstang Road East.
Cute Little Frog acted as a “holiday club” with members paying an upfront fee for reduced holiday costs over a period of five years.
But distraught customers have contacted The Gazette after the businesses – and several associated with it – vanished over the Easter Bank Holiday weekend.
Trading Standards bosses are now investigating.
Tamara Priestman, from Blackpool, managed to go on just two holidays with her partner and children before the firm disappeared. She should have been able to enjoy discounted holidays for the next four years.
She said: “It’s so beneficial for the children to go away. We invested £1,500 and paid to go on two holidays, but I’m devastated. We won’t be able to afford to take them away again now.”
Another Poulton victim, who did not wish to be named, said: “I’m so cross with myself. We were invited to go down and see this booking agency and we checked it out with Companies House and were careful.
“They wanted us to pay with a debit card. We spent £2,995 – but at least we can claim it back from our credit card because we made them take that.”
Calls to the companies have gone unanswered, and the landlord of the offices says it is owed money by the firms which left no forwarding details.
Steve Brimble, from Lancashire County Council’s Trading Standards service, said: “We have been contacted about this issue and are currently looking into it.
“We are unable to comment further at this stage.
“If people are concerned about a holiday booking or discounted club, contact the Citizens Advice consumer service on 08454 040506, or visit www.adviceguide.org.uk.”