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Spreading the voice of our patients

The board of Healthwatch Lancashire

The board of Healthwatch Lancashire

Patients of health services in Fylde and Wyre are being urged to contact Lancashire Healthwatch to share their experience.

Working alongside Blackpool Healthwatch, the Lancashire body was set up last year and now has a board in place to help pass on feedback received to the relevant services.

Members, who are volunteers, also attend health organisations around the region and report on how the services are coping.

Chairman Gail Stanley OBE said: “I feel very strongly that we have to be an independent patients’ voice.

“Our job is to gather people’s views and experience of health and social care in the county – we are their voice and we have to know what they are thinking. We collate those views and present them to the relevant health services.

“If there’s a problem and we can’t sort it out locally we have a number of national organisations we can report to, including the Care Quality Commission and Public Health England.

“We need to make sure money is being spent in the way the public wants it to be spent.”

The organisation has spent the year setting up a board and creating as many ways as possible for people to get in touch with their views, including social media.

Mrs Stanley added: “This is not just a way for people to complain about the care they have received, we’ve already heard some absolutely brilliant stuff happening locally.

“We just want to hear from anyone who has experienced health and social care services in Fylde and Wyre.”

Dr Vas Vasudev has been appointed a board member at Healthwatch Lancashire, and will be informing the organisation of services in Fylde and Wyre.

He said: “People are not aware of Healthwatch Lancashire, and we really want to let people know that we are here.

“I am looking for meaningful engagement from the people of Fylde and Wyre so that I can be their voice.

“I want to know how we can improve our health services and how we can share our best practices across Lancashire.

“There are certain things Healthwatch can help people with, and if we can’t we’ll point them in the right direction.

Healthwatch Lancashire is also keen to hear from anyone who wants to volunteer from the area, as there are a number of roles available.

To get in touch with Healthwatch Lancashire by writing to it at Chorley House, Lancashire Business Park, Centurion Way, Leyland, PR26 6TT, or calling 0300 303 8811.

You can also email info@healthwatchlancashire.co.uk, visit www.healthwatchlancashire.co.uk, www.facebook.com/lancshealthwatch or on Twitter by following @HW_Lancashire.

 

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