A building society is to close in the New Year raising concerns about how elderly people will access their cash.
The Furness Building Society, on Normoss Road, Normoss, is to close at the end of January next year after 13 years, leaving customers with no option but to travel into Poulton to use the society’s services at its branch on Queen’s Square.
The current building society, based at Lawton and Taylor Financial Services in Normoss, is an agency, meaning it is run inside someone else’s premises, but it does not offer a full range of services.
One customer, who did not wish to be named, says she is concerned people will struggle to access their pensions.
She said: “A lot of people that go into Normoss are retired and get their pension paid into their bank to draw their cash out.
“But in future they are going to have to go into Poulton, if they drive, and pay for parking.
“This is a sign of the times for banks but this little building society, which doesn’t have any shareholders, is supposed to look after their customers but they have let them down by shutting this branch.”
However Martin Cutbill, sales and marketing director for Furness Building Society, says customers will not have to travel far to access more services.
He said: “This is not Furness Building Society pulling out of Blackpool.
“We are committed to the Blackpool area and still have a branch in Poulton.
“The service will be withdrawn from the end of January 2014.
“We have a branch which is two miles away and isn’t too far from customers affected.
“The reason we have done this is because we want to offer a better range of services to our customers.
“The opening hours in Normoss are very short and limited services.”
Furness Building Society runs 11 branches and 17 agencies in the North West.