A FURIOUS animal rescue worker claims her help centre is overrun due to faulty telephone lines.
St Annes Cat Rescue has been unable to take calls or e-mails since January 12, and the owners say they have not been able to re-home cats for more than two weeks.
BT visited the day after the centre’s internet connection and phone lines were lost.
Repair works were delayed as engineers assumed they needed planning permission to dig the road to get to a faulty cable.
Christine Ashton, who runs St Annes Cat Rescue, on South Moss Road, said: “The centre is completely overrun and I haven’t been able to speak to people wishing to adopt.
“I reported this on January 12 couldn’t find the fault. When they visited last week, they said they needed planning permission to dig the cable up, which runs across a public footpath.
“Yet when I asked the council, they said I didn’t need permission – it has been a farce.”
The centre is now up and running with its original number – and the adoption centre needs potential owners to come forward fast, as it has almost 40 cats and no additional room.
A spokesman for BT said: “Engineers went out as soon as the fault was raised with us, however the cause of the fault proved particularly difficult to pinpoint.
“There was a slight delay in restoring services to these two lines, for which we apologise.
“The work involved replacing a section of underground cable outside the customer’s home.
“Engineers at first thought they would need planning permission to dig. ”
Lancashire County Council’s Highways Department confirmed no planning permission had been needed to dig the road.
To adopt a cat contact the centre on (01253) 720357.