A Fylde business man has hailed staff efforts and diversification as the key to an improved financial performance and a strong platform for future growth.
Abbey Telecom chief Tony Raynor has seen the company produce a strong set of end of year results, the highlight being the formal introduction of ‘Simplicity’ line rental and call usage packages to complement existing services.
The company, whose clients include Palatine School, Spago in Lytham, Caro, Collinson and Virdee dental practice and the Briardene Hotel in Cleveleys, has reported that over 25 per cent of its existing customers have transferred to its call packages.
Mr Raynor from St Annes said: “This is our best performance since 2008 and we’re confident we’re in a much stronger position now to go for further growth than we have been for several years. Like many companies we have to some degree been forced to ride out the recession and simply keep the business ticking over because the market for new business has been relatively flat.
“We saw early signs last year that confidence is returning and clients are either investing in extending and enhancing existing systems, or migrating across to the latest technology.
With turnover up by 24 per cent since last year, growth has allowed Abbey Telecom to invest in new equipment, restructure and take on new staff. The company has also focused on maintaining a balance of local work in the North West, as well as serving a range of companies within the M25.