Jones Homes Fylde has been awarded a five star accreditation from the Home Builders Federation (HBF) for customer service in its annual National New Homes Survey.
The company said it was proud of the achievement, which highlighted the housebuilder’s commitment to providing top customer service at one of its latest developments, The Heathers, in Staining.
The results of the survey are derived from feedback from home owners, with Jones Homes scoring more than 90 per cent to receive a Five Star rating. Gordon Thorniley, construction director at Jones Homes, said: “We are really proud of this five star accreditation – it is an honour to receive such a highly regarded accolade.
The Home Builders Federation introduced the scheme to drive up customer service standards and we continually strive to excel in this area. The five star rating reflects the hard work and dedicated effort of our team.”
Mike Quinton, Chief Executive of NHBC, said: “These results underline the commitment of the industry to produce high quality new homes and provide excellent service to customers.
“I would like to pay tribute to all the builders up and down the country who have contributed to these fantastic results.”
The Heathers is located on Chain Lane in Staining, with a range of three and four bedroom properties at prices of £175,000 or £140,000.