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Bus complaints on the agenda

Blackpool North & Cleveleys MP Paul Maynard listens to bus customers at the 'Your Bus Matters' event held in Cedar Square on Friday morning.

Blackpool North & Cleveleys MP Paul Maynard listens to bus customers at the 'Your Bus Matters' event held in Cedar Square on Friday morning.

LATE buses, crowded trams and loss of services.

Those were just some of the complaints passengers took transport bosses to task over at two events aimed at providing greater interaction between bus companies and their customers.

Dozens of public transport users turned up to discuss the main issues affecting them with representatives from Blackpool Transport, Stagecoach, Comfy Bus and Blackpool Council, during events at St John’s Square, Blackpool and Victoria Road West, Cleveleys, yesterday.

Among those who attended to talk about their problems was Kristiann Frazier, 37, of Egerton Road, North Shore, who claims her three sons have suffered from late attendance at school due to delays on the service.

She said: “It’d be nice to see more frequent buses in the morning.

“I don’t think anything’s going to get done about this but it’s nice to be able to sit down and talk to someone about it.

“I feel encouraged that they’ve sat, listened and let me have my views.”

Blackpool Transport’s managing director, Trevor Roberts, says some of the issues raised can be fixed quickly.

He said: “It’s given people the opportunity to come and air their views which is helpful for us.

“We can’t solve all the problems all the time but if we sit and talk to people it gives us a better perception of what the issues are.”

FOR FULL STORY SEE SATURDAY’S GAZETTE

 
 
 

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