Advice bureau proves a huge hit with vulnerable

The new Citizens Advice Bureau based at Fleetwood Town Council's Poulton Road office is proving popular.

The new Citizens Advice Bureau based at Fleetwood Town Council's Poulton Road office is proving popular.

0
Have your say

An “essential” new support service for vulnerable Fleetwood residents has proven so popular that calls are already being made to ensure funding for the project is renewed when the current deal runs out next year.

The Citizens’ Advice Bureau now has a permanent home at the town council office, on Poulton Road, and bosses say demand has been high - despite the full range of services not being on offer yet.

The charity is still training volunteers so that it can launch a drop-in service when it holds it official opening at the end of the month.

The current arrangement has been made possible by the town council’s decision to let them use the building free of charge and funding from Wyre Council as part of a £30,000-a-year deal that runs out in May.

Coun Bill Barrow, vice-chairman of Fleetwood Town Council and an advocate who works closely with the CAB, said: “I would think that Wyre Council would not hesitate to renew the funding.

“It is a pretty essential service and I welcome it to Fleetwood.

“There is an endless stream of people that do need help - they are not going to be short of work, that’s for sure.”

Coun Barrow’s advocacy service works alongside other services, including the CAB, to provide a “one-stop centre” for residents in need of support.

He said once the CAB is fully operational in the port, it will provide a drop-in service, whereas clients currently need to make an appointment.

Coun Pete Murphy, resources portfolio holder for Wyre Council and a CAB trustee, said: “It is going really well in Fleetwood.

“We appointed an advisor there who took her place last month.”

He said the service has been well-used so far, adding: “There are not many spare slots during the day.”

Wyre Council is currently asking residents to take an online survey asking whether they have used the service, with a group of councillors set to discuss in the coming weeks whether to continue the current funding deal.

Speaking as a CAB trustee, Coun Murphy, who will not be part of the working group that makes the recommendations over extending the arrangement, said: “From my point of view I would definitely be keen to see it continue.”

Wyre Council leader Peter Gibson said: “The CAB has got a home now in Fleetwood and that is a move in the right direction for them.”

The survey is available online by visiting consult.wyre.gov.uk